Return Policy

We accept returns under the following conditions:

Eligible for Return

•  Damaged or defective products 
•  Incorrect item received 

Return Conditions

•  Return request must be raised within 7 days of delivery
•  Product must be unused, in original packaging with invoice
• Unboxing video is mandatory to claim return for damaged, defective, or incorrect products 
•  The video must clearly show: 
  •  The sealed package before opening 
  •  The full unboxing process 
  •  The product condition and issue 
•  Physical damage caused after delivery is not eligible 
•  Returns without proper proof (unboxing video) may be rejected 

Non-Returnable Items

•  Used products 
•  Products damaged due to customer misuse 
•  Customized or special-order items (if applicable) 

Refund Policy

Refund Process

•  Approved refunds will be initiated within 5–7 business days
•  Refunds will be credited to the original payment method

Refund Eligibility

•  Approved returns 
•  Cancelled orders before shipment 
•  Orders cancelled due to non-availability 

Shipping Charges

•  Shipping charges are non-refundable unless the return is due to our error (damaged, defective, or incorrect product with valid unboxing video proof)